Don't see what you need? Contact Us Always Test Before You Buy. Free Samples
StockCap - US Sinclair & Rush - UK Sinclair & Rush - China StockCap - Latin America
800-827-2277

Case Study: Service After the Sale...Wait! Service Before the Sale

Expert advice and specific product samples aids clients before they buy

A manufacturer in the gardening industry was very impressed when he first contacted StockCap about a cap to be used on his application. Immediately after leaving a message, a StockCap Regional Account Manager (RAM) returned the call making a strong first impression.

After asking a few questions to clarify the application, the RAM was able to help determine the best product, style, and size for his application. StockCap was able to send samples out the next day to verify fit and function. Along with the samples the StockCap RAM included a detailed quote.

Within a few days of receiving the samples, the StockCap RAM called to inquire about how the samples had worked for the manufacturer’s application. This type of responsiveness was greatly appreciated and awarded with an order.

At StockCap, we train our team members to listen, understand, and evaluate each caller’s needs. Our goal is to provide the best “Service before the Sale”.

     
© StockCap | A Sinclair & Rush Company
Serving Canada and Mexico Markets
111 Manufacturers Drive Arnold, MO 63010 - Tel: 800-827-2277 / 636-282-6800
Privacy Policy   |   Terms & Conditions   |   Quality & Environmental Policies
Web Design and SEO - Captiva Marketing, St. Louis

Cookies on the StockCap Website

By continuing to use this website, you consent to the use of cookies on your device (unless you have disabled them), as described in our Cookies Policy.