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Customer Satisfaction Index on a 4-point Scale

Everyone likes to hear good news. At StockCap, even if we hear a complaint, we are committed to identifying the issues in order to continually improve our process. We would like to thank all who have sent us comments. Here are a few that made us feel our efforts continue to work.


 "We have never had a bad experience with Sinclair & Rush. Great product and great service!"  

- Nadine from Florida

 "These times are difficult but you have upheld a standard of quality. thank you."  

- Albert from Arizona

 "Customer service was awesome and shipment was on time. Quality of product was great."   

- Lindsey from Arizona

 "The Customer Service team is responsive. Thanks for your support."   

- Elizabeth from Ontario

 "Continue with the excellent service"   

- Nathan from Texas

 "Great communication with our contact."   

- Daniel from California

 "Everyone was very helpful in helping me as I really did not know what I needed. Thanks again."   

- William from Florida

 "Extremely fast shipping!"   

- Nathan from Tennessee

 "Have been instructed to order another 5,000 pieces..."   

- Marcia from Missouri

 "Great company, people and products."   

- Danny from Georgia

 "Superb service!"   

- Robert from Utah

 "I checked other sites and this was the best price for the product. Service was excellent, friendly and quick delivery!"   

- Carol from Tennessee

 "Good company enjoyed doing business with them."   

- Robert from Michigan


- Bob from Arizona

 "Good customer service."   

- Larry from Georgia

 "They did an excellent job in feeling my order. Thanks"   

- Kevin from Mexico

 "Super friendly on the phone and was great in helping out."   

- Cam from Canada

 "The order went very well in the process."   

- Steve from Utah

 "Excellent value. Quality product!"   

- Jeffrey from Indiana

 "Chris was terrific to work with. We had a new project, my engineer needed samples, they were sent out promptly and quoted. They worked perfectly, we placed an order and rec'vd them same wk. GREAT JOB! Made my job so easy. Thank you! "   

- Nancy from Connecticut

 "Customer service was great. thank you."   

- Rita from Canada

 "Just fantastic."   

- Anthony from California

 "Working with Chris and Janelle was a real pleasure. Both were very helpful, efficient, accommodating, and very professional. "   

- David from California

 "Great customer service.. Thank you!!!"   

- Erin from Washington

 "I will order from you again"   

- Dale from Texas

 "It was great dealing with a company that understands the importance of promptness. My order shipped the same day I placed it and was here in the time frame explained. Great job."   

- from New Hampshire

 "Nancy was GREAT to work with.  Very understanding to our needs, polite and she did exactly what she said she would do.  Thank you so very much for all you did for us!!  "   

- Paige from South Carolina

 "Fast and prompt respond. "   

- Johanna from Ohio

 "Chris was very professional and helpful. He really represented the company and products in an excellent way."   

- Don from Indiana

 "Everything was handled efficiently."   

- Cindy from New Jersey

 "The caps I ordered are PERFECT. They make my children's products safer and professional looking. "   

- Margie from Georgia

 "Very friendly service and easy to work with"   

- Logan from Wisconsin

 "Always a pleasure dealing with StockCap staff. Thank you."   

- Bruce from Wisconsin

 "Was very Happy with service and ease of ordering through your website and quick shipment. Thank-you"   

- Jacqueline from Michigan

 "Great products at a fair price. Easy online shopping and fast shipping. I will be a return customer. Thanks"   

- Nathan from Texas


"Customer service was wonderful. Couldn't be any happier. Shipping was fast."

- Kelly from Colorado


"A pleasant experience."   

- William from California


"After working with S&R for over 20 years, I always find the transaction to be smooth and friendly. Thank you."        

- Dean from New York


"My total experience was excellent! Thank you!"    

- Gordon from South Carolina


"Thanks for having a dedicated team of professionals providing the upmost customer services with an overall sense of urgency. Who also provided cost free samples to ensure correct items were ordered. Very, very impressed!"    

- Rick from Washington



- Kerry from Georgia

 "StockCap has always treated me with a great deal of respect and have always worked to provide me with whatever I needed."

- Brett from Alabama

 "Amazing turnaround on order. Very quick delivery."

- David from Tennessee

 "Love your product ."

- Deborah from Indiana

 "Good produce, it fit perfect."

- Minh from Texas

 "You guys are great!"

- Kent from California

 "Everything was great!"

- Tim from Georgia

 "Never any issues. Quick replies and confirmations and orders ship quickly. Great customer service!"

- Lisa from Massachusetts

 "Always great customer service."

- Nicole from Alabama

 "Alway willing to help get me product asap, Thank you!"

- Dave from Arkansas

 "A good experience, as usual....Janelle was very helpful when I had a bit of an issue with my credit card on the website."

- Tony from Massachusetts

 "Nice that you have what I purchase in stock."

- Allen from Wisconsin

 "Nice honest company to work with. "

- Kathy from Oregon

 "Very friendly, informational and prompt customer service responses."

- Paula from Minnesota

 "Keep the good customer service, very good follow up with order. "

- Jesus from Switzerland

 "Customer facing remains excellent at S&R. I can speak to a human with 1 phone call and no electronic greeting maze to negotiate. The crew are knowledgeable, empowered and motivated. It is like the good ol' days. Order fulfillment is equally admirable with timely delivery and (with 1 exception) orders that are complete and correct the 1st time. "

- Steve from Missouri

 "Turnaround time seemed much longer than previously. Otherwise, really great service.  "

- Laurie from California

 "I enjoy working with Sinclair & Rush. Always friendly and very helpful. No complaints just Praise! "

- Dorothy from Oklahoma

 "Very responsive & quick shipping."

- Tiffany from Kentucky

 "Always a good experience."

- Daniel from Georgia

 "No issues. Sandy is great to work with."

- Ryan from Michigan

 "Customer service by Sandy its always so good"

- Daniela from Michigan

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Serving the USA, Canada and Mexico Markets
111 Manufacturers Drive Arnold, MO 63010 - Tel: 800-827-2277 / 636-282-6800
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